Dynamics Consultant

Key Responsibilities:

  • Work with partners (Switzerland and near-shore) in charge of the CRM solutions development: global follow-up, source code control review and processes/procedures validation
  • Be in charge of the L3 support for CRM solutions, as well as all interfaces with the institutional MDM (Master Data Management, with all referential data)
  • Write complete documents for L2, including all necessary information on maintenance (installation, architecture, configuration, KB and updates/changes), for both technical (Microsoft) and functional (Dynamics CRM) platforms
  • Consider the need for high availability enhancement on back-end (storage servers), as well as a high security requirement
  • Assist the IS project manager for drafting business requirements, write technical requirements and complete architecture definition
  • Work with all the teams to carry out the tasks defined, according to the proposed schedule, with the technical teams, but also the business teams concerning the support and also the writing and execution of the non-regression tests
  • Coordination, work monitoring and quality control, with ticket and workflow management in Microsoft TFS 2017

Required experience

  • Real expertise on Microsoft Dynamics CRM 2016 and 365, with on premises versions, more on development side than architecture and infrastructure (even if architecture still remains a requirement)
  • Very good knowledge of all modules featuring Dynamics CRM 2016 and 365, and ability to explain to the business teams which modules can fulfil their needs rather than doing a dedicated development
  • Concrete and meaningful experience with Dynamics CRM in a worldwide centralized environment, including security constraints and WAN optimization (VSAT context with latency)
  • Experience in a migration project between Dynamics CRM 2011 and 2016/365 would be an asset
  • Perfectly comfortable with Microsoft SQL Server 2014 and 2016 in HA mode
  • Advanced level on .Net C#, VBScript and PowerShell scripts, ensuring code review and applying/controlling best practices on developments
  • Advanced use of Microsoft TFS 2017, particularly the management of PBI (creation, follow-up), and Visual Studio (source management)
  • Knowledge on Microsoft SSIS 2014+ (servers management, development, debugging), and PowerBI as well, would be a plus
  • Fluent French with excellent oral and written communication
  • Very good written and spoken English

Competencies and qualifications:

  • React to the changes in Proof Of Concept contexts, flexible and comfortable to work in a context under pressure (respect of the schedules, face the unexpected …)
  • Curious and adept to new technologies, new concepts or new IT products
  • Independent and able to propose several solutions according to the functional demands to which any developer must respond
  • Very good oral and written communication
  • Rigorous, organized and structured
  • Strong integration and teamwork skills